Senior Systems Engineer – L3

Experience: 6+ years   |   Location: Kochi, Kerala, India

Job Description

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Serves as a technical resource for systems design, installation, configuration and client provisioning.
  • Monitors daily operations, providing maintenance and remediation of system issues.
  • Knowledge and ideas on how to build infrastructure, support & monitor and bring in efficiency in every possible way.
  • Manage the day-to-day operations of various compute environments, web hosting clients and datacenters including accompanying supporting infrastructure
  • Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability, particularly in private cloud environments
  • Work closely with cross functional teams (i.e. Engineering, Support, Business) and collaborate on optimal solutions for current and future projects
  • Cross-train technical staff in how to merge in existing team
  • Perform troubleshooting leading problem-solving efforts often involving outside vendors and other support personnel and/or organizations
  • Ensure the integrity and security of data and systems, and look for continuous improvement to the current state of security architecture
  • Establish guidelines and methods for the installation and management of the host server operating systems, storage arrays, and other components
  • Ensure high availability and acceptable levels of performance of mission-critical host server resources for various clients or assigned clients
  • Develop procedures, programs, and documentation for backup and restoration of host operating systems and applications
  • Maintain currency with technological developments in systems engineering technology
  • Documentation of issues and manage Team
  • Resolution for escalated issues in support ticketing system
  • Guide Junior systems engineers and level 2 techs in the team.

Skills Required

  • Proficient Linux administration skills to build, operate and manage a complex production environment - Familiarity with RedHat based Linux versions.
  • Thorough understanding of computer networking protocols and concepts including IP / TCP / UDP, NAT, DNS, NFS, and similar systems.
  • Experience with UNIX utilities and scripting (such as Python, shell, etc.), experience with a version control system (e.g., Git) highly preferred.
  • Good Knowledge on Web server, Mail server, DNS, FTP, SSH
  • Good knowledge of different hardware components of servers and understanding of storage.
  • Good understanding about usage and purpose of Firewalls
  • Good Team player - Able to work independently and well on a team.
  • Knowledge of automation, configuration management and monitoring with systems such as Puppet, Ansible, Chef, Salt or similar system is an added advantage
  • Knowledge of cloud technologies from AWS, GCP or Azure and tools related to build and operate cloud-based applications. Experience in container-based technologies preferred.
  • Thought leader in implementing best practices for improving information security and reducing cyber risk.
  • Discipline to develop and follow a multi-year technology roadmap, leveraging technology to build and maintain a competitive advantage.
  • Willingness to share your knowledge with your colleagues.
  • Passion to excel in whatever you do.
  • Creative thinking and ability to ‘think outside the box’ are ESSENTIAL.
  • Honesty and Integrity
  • The ability to respond effectively under pressure
  • Excellent written and verbal communication skills in English

Bonus points

  • Red-hat Certifications (RHCE) Red-hat Certifications (RHCE) /MCSE/MCSA/MCITP
  • B tech Computer Science / Masters in Computer Application or Any Engineering Degree